Archives for 2019

Congratulations to Dan Miller for earning Vistage Speaker of the Year award. We were lucky enough to hear Dan speak in person at our monthly meeting last year.

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Implementing New Technology? 

Try using a T.I.S. (Technology Implementation System)

So you’re about to implement new technology in your organization and you’ve done all the hard work of performing the research, comparing different solutions and after the exhaustive debate, everyone has finally agreed on one. Now what? The bad news is that was the “easy” part. The good news is successful implementation doesn’t have to be a roll of the dice. Just follow these 6 principles to ensure success.

Vision

Get everyone 100% on the same page with where you’re going with the technology and how you are going to get there. This should also align with the overall Vision and goals of your organization as a whole (dare we say ‘holistic’?). What does sound implementation look like in a few months, 1 year, 3 years and so on? 

People

Surround yourself with the right people in the right places, doing the right things. Achieving the vision means having the right team for success (that shares the same vision). Identify the roles required, then assign names to roles (more than one person can take on a role, however, a role should only have one person assigned for ultimate accountability; more on this in a bit).

Data

Cut through all of the feelings, personalities, opinions, and egos, boiling it down to a handful of objective numbers that give an absolute pulse on where things are. Touch bases with these metrics on a weekly basis. If you’re not hitting these numbers, then take the next step.

Doing the three things above will start to uncover the hurdles that you will have to overcome for 100% adoption.

Issues

Become great at solving problems, one person owns the issue and identifies it (with the help of ‘data’ from above), drill down to the core issues and work together to resolve them once and for all. Use sticky notes and implement “yes and also” strategy so ideas don’t get kicked to the curb.

Processes

Systematize by identifying core processes that define how this particular technology is to be implemented. Get everyone on the same page with essential procedural steps, publish them as a “living” document, and make sure everyone follows them to create consistency and scalability.

Accountability

Disciplined execution is what turns ideas into reality. Take massive action, identify who’s doing it, get feedback and repeating it all over again is the road to successful implementation. 

We’ve glossed over these steps however each one can take some time to implement. Feel free to contact us for help in creating your Technology Implementation System.